A few months ago, Jehan Ara, President of PASHA, interviewed me at LUMS. You can find the interview at the CIO Pakistan WebStudio and a related blog post on the In the Line of Wire.
The User Experience Treasure Map, by Peter Morville and Jeffery Callender, is a neat diagram that illustrates some of the deliverables that can be created during the user experience design process.
In traditional software development environments, there is an emphasis on creating specifications (SRS) and modeling (use case diagrams). While these type of documents are important, they don’t help in fully understanding and effectively capturing user needs and behaviors which are so important in creating a well-designed interactive product. Developers would do well by integrating the artifacts mentioned in the UX Treasure Map into their existing software development methodologies.
The Usability Body of Knowledge is an initiative of the Usability Professionals Association (UPA). Currently, the site is in draft mode and UPA is soliciting help from volunteers to build up the knowledge base.